Client Care
Shipping & Fulfilment
DYLZA pieces are released in limited quantities and fulfilled with care. This page explains how orders are processed, prepared, and delivered.
Order Confirmation
Once your order is placed, you will receive an order confirmation by email. Please review your shipping address, phone number, and email address carefully.
If anything needs to be corrected, contact DYLZA as soon as possible.
Fulfilment
DYLZA pieces are released in limited quantities and prepared with care. Orders may be fulfilled in small batches depending on the release, product availability, and production status.
You will receive updates once your order moves through fulfilment.
Shipping
Shipping begins after your order has been confirmed and prepared. Delivery timelines may vary depending on your location, courier availability, and conditions outside DYLZA’s direct control.
Tracking details will be shared when available.
International Orders
For international shipments, customs duties, import taxes, or local charges may apply depending on your country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Important
Limited pieces are handled with care.
Because DYLZA releases are produced in limited quantities, fulfilment may not operate like mass-market inventory. Each order is reviewed and prepared with attention before dispatch.
Client Care
Need help with an order?
For shipping, fulfilment, delivery, or order-related questions, contact DYLZA directly. Please include your order number if your enquiry relates to an existing purchase.
Email Client Care